My child is outside the listed age range. Can they still attend one of the programmes?
There is some flexibility to our age ranges. Exceptions are made on a case by case basis, so please contact us to discuss whether the programme will be suitable for your child.
Can my child attend one of the classes as a trial?
If your child wants to attend the term classes, but is not sure if they will like them, we recommend attending one of our three-hour holiday programmes, or one of our one-hour trial classes (held in the last week of the January school holidays.) These give a good idea of the types of writing exercises we will do in the term classes. If your child is not able to attend the holiday programme or trial class, they may attend the first lesson of the term as a trial under the following conditions: The class must already have the minimum number of students to go ahead for the term, without your child’s enrolment. You will be charged the deposit fee for the class ($25) but you will not have to pay the remainder of the term fee if you child decides not to continue. In instances where there is a wait-list for a class, priority will be given to parents wanting to enroll for the full term.
Why do I need to fill out an enrolment form for the class?
We ask you to fill out an enrolment form in advance of the classes for a number of reasons. The form provides us with information about your child, which we may need to consider in planning the lessons. The enrolment form also provides us with contact information for you, so we can let you know if the class is cancelled for any reason, or if there is any additional information you need to know beforehand. Finally, in instances where there is a waiting list for a programme, we take enrolments for the class based on the order the enrolment forms are received. We’ve had a number of instances where people have said they would like to take a place in the class, then not turned up on the day. We’ve found taking enrolments based on the enrolment forms is the fairest and most reliable way to assign places.
My child will miss one of the classes during the term. Can we have a discount on the term fee?
Unfortunately we are not able to offer a discount for missed sessions, as most children will miss at least one class during the term due to illness, holidays, or other commitments. Please see our fees page for more details on this. If your child is only able to attend a few sessions during the term, you may like to schedule some individual or small group lessons instead.
Can my child start in the after school classes part way through the term?
Yes, your child can enroll part way through the term. However, we are not able to offer you a discount for this. If your child has already missed a number of the lessons for the term, you may like to enroll for the following term instead.
I’ve enrolled in one of the programmes, but my child can no longer attend. Do I still have to pay?
If you change your mind about taking a place in one of our classes, please let us know as soon as possible. If you don’t let us know, or don’t let us know until the last minute, you may be charged a late notice cancelation fee. Please see the fees section of our website for details of our cancelation policy.